How Our Privacy Policy Covers Wallet Records
Our Privacy Policy covers the details you submit when opening an account, such as your contact information and phone verification status, plus records created when you sign in, request account help or check a wallet transaction. For deposits or withdrawals, we may need to retain the
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payment reference, status and selected rail, including DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. Device type, browser settings, IP address and access times can help us protect your account from unusual sign-in activity. We use this material to provide requested access, check payment
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status, respond through our support route and maintain security records. We do not describe access as available everywhere: eligibility depends on local law. If you are in Indonesia, read this policy before opening an account and contact us if you need a clarification about a specific
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record.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.